| Form Fields | Answers |
|---|---|
| {{trans "Topic"}} | {{var topic}} |
| {{trans "Issue"}} | {{var issue}} |
| {{trans "Subject"}} | {{var subject}} |
| {{trans "Merchant email"}} | {{var email}} |
| {{trans "Are you using headless integration?"}} | {{var headless}} |
| {{trans "What is the description of the problem?"}} | {{var descriptionComments}} |
| Configuration snapshot | |
| {{trans "Magento edition"}} | {{var magentoEdition}} |
| {{trans "Magento version"}} | {{var magentoVersion}} |
| {{trans "Plugin version"}} | {{var pluginVersion}} |
| {{trans "Merchant account"}} | {{var merchantAccount}} |
| {{trans "Environment"}} | {{var environmentMode}} |
| {{trans "Is API key set on test environment?"}} | {{var isTestApiKeyConfigured}} |
| {{trans "Is API key set on live environment?"}} | {{var isLiveApiKeyConfigured}} |
| {{trans "Is client key set on test environment?"}} | {{var isTestClientKeyConfigured}} |
| {{trans "Is client key set on live environment?"}} | {{var isLiveClientKeyConfigured}} |
| {{trans "Is HMAC key set?"}} | {{var isHmacKeyConfigured}} |
| {{trans "Are alternative payment methods enabled?"}} | {{var paymentMethodsEnabled}} |
| {{trans "Is notification username set?"}} | {{var notificationUsername}} |
| {{trans "Is notification password set?"}} | {{var notificationPassword}} |
| {{trans "Is MOTO enabled?"}} | {{var motoEnabled}} |
| {{trans "Is PBL enabled?"}} | {{var isPayByLinkEnabled}} |
| {{trans "Use manual capture for PayPal"}} | {{var useManualCaptureForPaypal}} |
| {{trans "Capture for open invoice"}} | {{var captureOpenInvoice}} |
| {{trans "Send order confirmation email for Bank Transfer & SEPA"}} | {{var sendOrderConfirmationForSepaAndBankTransfer}} |
| {{trans "SEPA payment flow"}} | {{var sepaPaymentFlow}} |
| {{trans "Capture delay"}} | {{var captureDelay}} |
| {{trans "Order Status: Creation"}} | {{var orderStatusCreation}} |
| {{trans "Order Status: Payment Authorization"}} | {{var orderStatusPaymentAuthorisation}} |
| {{trans "Order Status: Payment Confirmed"}} | {{var orderStatusPaymentConfirmed}} |
| {{trans "Order Status: order cancellation"}} | {{var orderStatusCancellation}} |
| {{trans "Order Status: payment capture (virtual products)"}} | {{var orderStatusPaymentCaptureVirtualProducts}} |
| {{trans "Order Status: pending Bank Transfer SEPA"}} | {{var orderStatusPendingBankTransferSepa}} |
| {{trans "Manual review status"}} | {{var manualReviewStatus}} |
| {{trans "Manual review accepted status"}} | {{var manualReviewAcceptedStatus}} |
| {{trans "Ignore refund webhook"}} | {{var ignoreRefundNotification}} |
| {{trans "Refund strategy"}} | {{var refundStrategy}} |
| {{trans "Send additional risk data"}} | {{var sendAdditionalRiskData}} |
| {{trans "Send 2/3 level additional data"}} | {{var sendLevel23Data}} |
| {{trans "Headless payment origin URL"}} | {{var headlessPaymentOriginUrl}} |
| {{trans "Headless payment return URL"}} | {{var headlessPaymentReturnUrl}} |
| {{trans "Custom success redirect path"}} | {{var customSuccessRedirectPath}} |
| {{trans "Is API key for POS set on test environment?"}} | {{var isPosTestApiKeyConfigured}} |
| {{trans "Is API key for POS set on live environment?"}} | {{var isPosLiveApiKeyConfigured}} |
| {{trans "POS merchant account"}} | {{var posMerchantAccount}} |